Term & Conditions Please read these terms and conditions carefully. By accessing this website or placing an order you agree to be bound by the terms and conditions below. These terms and conditions are subject to change without notice. 1. Privacy 2. Use of Web-site & E-mails 3. Copyright Notice 4. Typographical Errors 5. Payments 6. Delivery 7. Returns, Refunds & Restocking Fee 8. Other 1. Privacy We do not pass on any of customer’s information to anyone else; we keep our customers personal details confidential and use them only for the purpose we got them for. We do not sell, or share customer’s personal details with other businesses or vendors. According to the Privacy Act 1993 you may check and correct the accuracy of personal details at any time. From time to time we may send you product information (including special offers) in the mail or by e-mail. If you wish to remove your name from our mailing list please ask us to do so or reply to the email and type “REMOVE ME” in the subject line. 2. Use of Web-site & E-mails Taller by Half, makes every effort to keep the information on this website current, accurate and complete. However, Taller by Half cannot guarantee that the information is accurate or complete or that it is current at all times. Taller by Half assumes no responsibility for any errors. Taller by half reserves the right to change or modify information contained on the website at any time without notice. Reliance upon any information and material on this Site shall be at your sole risk. Our company accepts no liability for the content of this website, or for the consequences resulting from the use of, or reliance on, the information and materials contained on this website or on any third party website linked to it. All information should be verified independently before being used or relied on. Viewers are encouraged to contact Taller by Half to ensure the accuracy of the information. Taller by Half cannot and does not guarantee or warrant that files available for downloading through the site will be free of infection or viruses, worms, or other code that manifest contaminated or destructive properties. You are responsible for implementing sufficient procedures and check points to satisfy yourself as to the integrity of files downloaded from this site. The recipient of any of our e-mails should check the e-mail and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by company e-mails 3. Copyright Notice All information and materials provided on www.barryrosssmith.co.nz. is for your personal use only. The images of artworks on www.barryrosssmith.co.nz or www.barryrosssmith.shop.co.nz are made viewable for the sole purpose of promoting and selling the original copyrighted prints from their authorised source. Images, graphics and other information from www.barryrosssmith.co.nz or www.barryrosssmith.shop.co.nz may not be sold, reproduced or distributed for any other purpose than that given above. 4. Typographical Errors If a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we reserve the right to refuse or cancel any orders placed for product or service listed at the incorrect price. Taller by Half has the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit or solve the problem in the way most suitable for you and our company. 5. Payments PAYMENTS BY BANK PAYMENT/DEPOSIT AND MONEY ORDER BY BANK PAYMENT/DEPOSIT OR MONEY ORDER with us: We need to receive the payment for this order before it can be dispatched. Normally your bank payments and deposits will show on our account overnight. However it can take longer depending on your bank's processing times. IMPORTANT!When making a bank payment it is important that you email us or call us with full information about the payment that you made. Due to the large number of transactions into our account it gets difficult sometimes to allocate payments to the right customer, resulting in delays in delivery or your account reconciliation, please ensure that you supply us with the following information immediately after making the payment: 1. Amount paid 2. Date paid 3. Internet Order number 4. Bank reference used (your account name). This information will assist us in processing your order & payment promptly. PAYMENTS BY CHEQUE BY CHEQUE with us: Your cheque for this order must be cleared before your order is dispatched. Please allow 4-5 working days for cheques to be cleared. Please plan your payments and orders accordingly. We cannot send your order on the same day the cheque is received at our office; it must be cleared first, so please allow for this time. 6. Delivery Shipping If I order today when will my prints arrive? We deliver in 2-3 weeks within New Zealand, within a month anywhere in the world. All prints on www.barryrosssmith.shop.co.nz are in stock unless otherwise stated on our website. Every effort will be made to fulfil orders placed with Taller by Half., but we shall not be liable to any person if Taller by Half declines to supply product(s) for any reason whatsoever. We reserve the right to decline orders without disclosing the reason behind that action. Taller by Half shall not be liable for failure to deliver on expected time whether the delay has been due to causes beyond the control of Taller by Half or otherwise. Please note that CHOOSING A WRONG DELIVERY ZONE WILL RESULT IN THE ORDER TO BE PUT ON HOLD until the right courier fee is confirmed and accepted by you. This applies to customers who pay by bank payment, deposit, cheque or money order. For credit card orders WE RESERVE THE RIGHT TO CORRECT THE DELIVERY ZONE AND CHARGE YOU the right courier fee without prior confirmation. We are not liable for any losses or delays if we can’t reach you through the phone number or email address you provided when placing the order. So please for prompt delivery ensure that you pick the right delivery zone. If you are not sure about the charges or forgot to include them please contact us by phone or email as soon as possible to avoid delays in delivery. If the Customer fails to sign or did not request for signature to be obtained on delivery of the Products, the Products shall be left at the delivery address, where courier driver feels it was safe to drop, and be deemed delivered at that point in time. It is the customer's responsibility to give our company delivery instruction (like Signature required or Do not drop at front door etc), our General instructions to the courier drivers is to drop the boxes at the delivery address if no instructions were given by the customer to do otherwise. The property and risk in the Product shall pass to the Customer upon delivery to the Customer's delivery address, and when the courier company confirms that it has been delivered to the right address. In case of short or incorrect delivery you need to contact us as soon as possible. Any queries regarding delivery of parcels and the contents will not be considered after 14 days from dispatch date. 7. Returns, Refunds & Restocking Fee 14 Day Risk Free Guarantee If within fourteen days of receiving your order you are not satisfied with an art print purchased from us we will happily replace it or refund your money. In the unlikely event that you are not satisfied with your purchase please contact us before sending back the items in question. We will tell you how to return items and give you a returned item number so we can track your exchange or credit. Please note we will not issue a refund for any items returned to us if they do not have a returned item number or if the items are returned to us in an unsaleable or damaged condition. Any faults in any of our products must be reported within 14 days from the date of purchasing the goods. Taller by Half is not liable for any compensation or refund if the fault in any product is reported after 14 days from the date of purchasing the product. Taller by Half will not accept “Change of mind” returns, except for rare cases and solely at the discretion of Taller. In such rare cases Taller by Half reserves the right to charge the customer for courier costs. Customers are required to pay courier charges for the exchange (both to return to and send from us) when returning and/or exchanging for “change of mind” returns. Unused goods in original packaging may be returned for exchange within the 14-day period from the purchase date, given that Taller by Half has accepted the exchange. The invoice must be retained as a proof of purchase at all times. No product can be returned after 14 days from its purchase date. It is your responsibility to contact us with any queries regarding any of our product within 14 days from the purchase date. Taller by Half has the right to change its policies relating to the return and refund of products at any time without notice. 8. Other All prices on the website are in NZ$ and inclusive of GST. Prices may change without prior notice. All quotes from Taller by Half are valid for 14 days unless stated otherwise. Specials are subject to availability. Please call us on 07 862 9026 if you have any questions or if you have any special requirements. We are here to help.